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When It Comes to Birst, Your Channel Partner May Not Be the Best Guide

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For many CloudSuite Distribution (CSD) customers, their first stop for advice is their implementation partner — their channel partner.

That makes sense. Channel partners are the ones who helped you move to CSD. They know your workflows, your setup, and your team.

But when it comes to Birst — the embedded analytics platform you already own as part of your CSD licensing — most channel partners aren't the best resource. And in many cases, their guidance might even be leading you away from the most efficient, cost-effective path.

Why You’re Not Hearing Much About Birst

Let’s be clear: Birst is not new. It’s been part of the Infor stack for years. It’s powerful, deeply integrated, and fully licensed with your ERP. And with the right structure and content, it delivers audit, financial, and operational reporting with no need for external tools.

So why do so many CSD customers hear from their partners that “Birst doesn’t work”?

Simple: channel partners often don’t understand Birst well — and they’re rarely incentivized to learn.

Instead, they recommend third-party Business Intelligence tools that they can resell — tools that cost you more and often duplicate what you already have.

We’ve seen it again and again:
A customer never even sees Birst in action before being advised to buy something else. And the advice rarely comes with a clear cost breakdown, let alone a demonstration in your data.

Commission vs. Enablement

Here’s a truth we’ve learned from working with dozens of CSD customers:
What helps your partner earn a commission may not help you get more value from your system.

The BI tools being recommended aren’t bad. They just don’t belong as your primary reporting platform if you already license Birst. And they rarely match the seamless integration or security alignment that Birst — when properly deployed — delivers by default.

A Better Path

If you’re running CSD, you don’t need to start from scratch.
You don’t need to chase a new license, rebuild your business logic, or layer another system on top of your ERP.

You need a partner who understands what Birst can actually do — and can show you that value inside your own data.

That’s why we built Dragon Pack® — to give CSD customers a purpose-built, fully installable suite of financial, operational, and audit content inside Birst. No platform swap. No consulting marathon. No sales pitch masked as advice.

Before You Buy Something Else…

Ask yourself:

  • Did you get to see what Birst could actually do for you?

  • Were you shown a report with your data — or just a license quote for something else?

  • Is the recommendation rooted in your business needs, or your partner’s sales model?

If you’re not sure, we’d be happy to show you what your ERP is already capable of — before you commit to buying anything new.

📅 Request a test drive
🐉 Dragon Pack. Built for Birst. Built for Distribution.
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